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Duplicate accounts problem – update Monday 7 March 2016

March 3, 2016

On 3rd March 2016, the repository software started creating duplicate user accounts for people who have logged in previously.

We have identified the cause of the problem, which was a change in the way data is transmitted by the login system controlled by CCSS at Middlesex, and a solution has now been successfully applied. Any remaining duplicate accounts will be merged shortly.

Apologies for the disruption.

Aran Lewis, repository manager.


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